SMART Goals: Improving Performance Management

When setting a performance objective, assigning a task or chartering a project, it is vital that the Manager clearly articulates the goals and expectations for the assignment. Spending time on this at the outset, will help reduce possible confusion and missed outcomes. Smart Paraphrasing Tool The best way to accomplish this is by developing S. M. A. R. T. Goals.

S. M. A. R. T. Goals are:

* Specific
* Measurable
* Achievable
* Relevant
* Time-Bound

These descriptions can be understood as follows definitions indicate:

The desired outcome is described in sufficient detail with real precision and clarity. There is no ambiguity or confusion

Appropriate metrics and standards have been developed and discussed. They are observable and quantifiable.

The assignment has a reasonable expectation of being successful. It may be a stretch-goal, but it is not unrealistic.

There is a direct and explicit connection from the organization to the assignment to the employee. The employee understands their role and importance.

The Due date and any related milestones have been identified. In may instances, the more important the undertaking, the shorter the timeline is.

The Manager always should ensure that the goals are understood properly. In order to ascertain such confirmation, ask the employee to express in his or her own words the understanding of each of the S. M. A. R. T. Goal’s elements. Paraphrasing is the best techniques to confirm that there is a common understanding.

This approach will help create the pre-requisite conditions for accountability and performance enhancement. It is a tool worth practising.

Diamond Management Institute develops high-performance organizations through customized management consulting, strategic and operational planning, leadership development, and employee training solutions. We are passionate about improving performance and effectiveness – for organizations and for individuals.